Hardware / Software Project Management / ERP Systems Management – Helpdesk Operations / New System Development / Implementation – Networking Operations – Policies / Procedures Development –/ Datacenter Design and Management / Metrics Analysis / Security Operations / Regulatory Compliance / Customer Services / Budgeting –/ Systems Administration– / Staff Training / Recruitment / Reporting –/ Mobile Device Management / Administration / Migration Solutions/ Upgrade – Disaster Recovery



BillDippel-thbWilliam is a hands-on IT centric leader with a strong background in ERP and large project management, with service quality assured through metrics and strategic management of staff, resources, and user support operations.  He possess extensive expertise in the administration of large enterprise networks and technical platforms, facilitating research and business processes while serving as a key contributor to productivity and client satisfaction levels as well as expense reductions.  He has over 22 years of combined practice in the areas of project and personnel management, security, research performance computing and both commercial/open source metrics tools.  His emphasis is building, training, leading, supporting, and motivating talented IT teams focused on surpassing objectives.